stakeholder

A tester’s stakeholders are those people who have an interest in the outcome of tests, and the information that testers provide.

Stakeholder Obsessed

Testing is an information or intelligence-gathering activity performed on behalf of (people who I will call) testing stakeholders. The manager who asked you to test could be your most important stakeholder (ask them!) They think testing is important enough to get someone as important as you involved – but might not be able to articulate why they see it as an important role.

You might use the axioms to help you have a rational dialogue with them, to home in on the important issues you need to resolve to enable you to do the right job.

The Stakeholder Axiom: Testing needs stakeholders

Summary

Identify and engage the people or organisations that will use and benefit from the test evidence we are to provide.

Consequence if ignored or violated

There will be no mandate or any authority for testing. Reports of passes, fails or enquiries have no audience.

Questions

  • Who are they?
  • Whose interests do they represent?
  • What evidence do they want?
  • What do they need it for?
  • When do they want it?
  • In what format?
  • How often?

Stakeholder Axioms

Testing is an information or intelligence-gathering activity performed on behalf of (people we will call) testing stakeholders. The manager who asked you to test could be your most important stakeholder (ask them!) They think testing is important enough to get someone as important as you involved – but might not be able to articulate why they see it as an important role.

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